|A Note From The President |
|How Did They Do That?|
|What can Ambeck Do For You
|Formula For Success|
|Fun & Games|
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Innovation at its finest! Framework Timeraiser,
a non-profit organization, tries to engage Canadians aged 22 to
35 years to get involved in volunteerism. Framework Timeraiser
buys art at market rates from Canadian artists then puts on a
silent auction. Instead of bidding money, these young people pledge
volunteer hours to non-profit agencies that need their skills.
Successful auction bidders have to complete their volunteer hours
in a year, then they get to take their artwork home.
I slept And Dreamt
I slept and dreamt that life was joy.
I woke and saw that life was duty.
I acted and behold!
Duty was joy.
Rabindranath Tagore (1861 - 1941)
If you were in Tom Carter's situation, what would
you do differently?
Send us your thoughts: email@example.com
Have you been searching for some older books that
you cannot find, or are you just interested in reading some old
stuff? InnerTalk Global Distribution http://www.innertalk.com
provides several free e-books that you can download to your
computer and read. The books include works by William James, Charles
Darwin, Bertrand Russell, Sir Francis Bacon, Immanuel Kant, Rene
Descartes and much more.
2. Forget me Not?
I can be repeated,
But often not in the same way.
I can't be changed,
But can be rewritten.
I can be forgotten,
And can also be lost with death.
My first is in horses,
But not in ponies.
My last is in pretty,
But not in beautiful.
What am I?
Answers for last month's Fun & Games
1. Miserly Aunt Molly's will stipulated that she wanted
to be cremated and buried with the proceeds of her estate because
she didn't want her relatives to get any of her money. The judge
ruled that her wishes should be followed, however he found a way
to honour Molly's wishes, as well as please the relative. What
was the judge's solution? Answer - The judge instructed the relatives
to equally divide the proceeds amongst themselves and buy a money
order for the amount and make it out to Aunt Molly. The money
order should be buried with Aunt Molly, but if she doesn't cash
it in a year, the money is theirs.
2. A frog is 1 ½ meters from a pond. It always leaps a
half of the distance. How many leaps will it take for the frog
to get to the pond? Answer - The frog never reaches the pond.
"Knock the "t" off the "can't."
--George Reeves, Actor (1914-1959)
"I can't go on. You must go on. I'll go on."
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A Note From The President
This month I asked Simon Grant, CEO, Neoventa Medical in Sweden
and Nanci Govinder, a Personal Mastery Instructor in Switzerland
how to successfully switch careers.
Simon Grant: I have walked away from a career twice. The
first time I did it for love (met a woman on holiday, moved to
Sweden, worked washing dishes till I got a chance to start again
in a Swedish company in a new industry). The second time I simply
stopped having fun in my career and so quit and went backpacking
for a year with my now wife, changed country again and had to
start from (almost) scratch again.
In both cases and as a general guide I think a successful transition
is about understanding that you need to "earn your stripes"
with those whom you start working with. You should never expect
respect. Gaining respect is not just about what you know or the
decisions you make, but, about the passion that you bring to your
role and how you treat your co-workers. It's not impossible, but
it's damn hard to be successful without the support and respect
of your co-workers.
Nanci Govinder: Moving from one career to another is perhaps
one of the most stressful and enjoyable experiences one can have
in one's professional life. Often people do not fulfill their
true desires in terms of a career as they studied to do something
and are fearful of change. I have made many transitions in my
professional life and loved each step--from a scientist to a career
in marketing and general management, to a research associate in
an international business school to currently being a coach, teacher
Here are some tips to change careers I would like to share with
Be clear about what you want
Deep down, we all know what we truly desire but are too afraid
to even articulate it to ourselves. To get started, write down
some things that you achieved between the ages of 5-10, 10-15,
15-20, 20-25. These must be things that bring a smile to your
face when you recall them.
Write it down
This is a really important step as seeing your 'dream' on paper,
starts the process of making it a reality. If you just talk about
it or think about it, it remains just that, a pipe dream.
Find role models or mentors
During this process, people close to you tend to project their
fears on you and tell you what a bad idea it is and how foolish
you are to leave a 'good job with good prospects blah, blah, blah.'
Don't listen to them. They are just projecting their fears.
We all have financial commitments and obligations and it can
be a big step to make dramatic changes. Find ways to ease into
your new career if you can. I reduced my full-time job to three
days a week and spent the other two days working on my company
and creating my network. When the time came to leave, I felt confident
and at ease to work full time in my company.
List your fears
We all have fears. We are afraid of failure, being embarrassed,
humiliated, being successful and so on. What are you afraid of?
It's important to state your fear and to realize that fear is
just a thought or belief that you have
These are the tips that Simon and Nanci would like to share with
you if you decided that you wanted a career change. Until next
time! Avil Beckford
P.S. Like this newsletter? Will customize for
medium-sized firms that want to distribute it to their staff.
Contact me at email@example.com
and let's talk!
Review of Mr. Merglar's Gift
This month I decided to review a 30-minute film instead of a
book because I found it moving. This story is about a student
and her piano teacher. Set in Montreal, Canada, the film begins
with Xin Ben and father, who recently immigrated to Canada from
China, riding their bicycles. This particular Sunday, as fate
would have it, they took a different route from church and rode
through a park. As any typical nine year old, Xin Ben wants to
play in the park. They park their bikes and Xin Ben goes to play
on the swing while her dad sits on a bench beside Daniel Merglar.
Xin Ben's parents had just bought her a piano at her insistence,
and it turns out that Mr. Merglar is a piano teacher. The story
is centred on the music. This little girl was very special because
when she played the piano she played with such feeling. During
the documentary, when Mr. Merglar talks about feeling the music,
I paused and wondered if I was capable of doing with words what
Xin Ben did with her music. When I am writing I want people to
be able to feel my words and connect with what I am trying to
When Xin Ben plays Beethoven's Für Elise, Daniel Merglar
realizes this is her song. Each musician has a piece that's his
or hers. Though Mr. Meglar has heard Für Elise played hundreds
of times, this time it was different. After 26 lessons, Mr. Merglar's
cancer starts to overtake him and he is no longer capable of giving
lessons. It's at this time that he lets Xin Ben's family know
that he is dying from cancer. Mr. Merglar knows that Xin Ben's
talent is very rare, and that she needs a special teacher to mentor
her when he is gone. As a gift, Mr. Merglar finds one of the top
piano teachers for Xin Ben, a professor at McGill University.
Xin Ben has to play for this music professor. She plays several
pieces for him. He is so impressed by her skill and talent that
he takes her on.
This is a heart-warming film and the music is great. Whatever
it is that you do, do you do it by rote, or do you feel what you
do? This film reminded me to slow down and experience things.
It reminded me about the importance of mindfulness.
May's Book List
See a film that you normally wouldn't see to get a different
Hypnosis May Prevent Weakened Immune Status
Ohio State University conducted a study of 33 medical students
to test whether people can protect themselves from immune system
changes that normally accompany increased stress. Here are some
of the findings:
- Researchers at Ohio State University have determined that
hypnosis and related relaxation techniques can actually prevent
the weakening of the immune response that often follows periods
of acute stress
- Hypnosis may even slightly enhance the immune status in some
people compared to similar individuals who don't use these interventions
How Did They Do That?
Challenge: Part way into my banking career, I introduced
a tool called Customer Profitability Management (CPM). Relationship
Managers (RM) working with customers focused on giving each customer
the same level of service. CPM focused on what customers really
needed and bought, how much risk the bank was taking and what
it was getting paid for taking the risk.
In this and every business, you have the most important clients,
and usually the 80/20 rule applies - 80 percent of your profits
come from 20 percent of your clients. The big challenge was how
do we change the organization culture from one where we treated
each customer the same to one where we did something different
and special for our most valued customers?
- Chose to give the RM the information
- Asked the RM to make decisions around customer needs and our
- Personalized targets, which depended on the ability and portfolio
of the RM
- Rewarded improvements - bonus money
- Very consistent with messaging over the years
- Tools were superior. We achieved 90 percent satisfaction rating
on the evaluation tools
- Changed the organization's culture and gave superior service
to the best customers
- Reduced the risk, which is very important in the banking sector
- Dramatically improved profitability - a modest business became
a strong one
- Have consistency and support from top management
- Reward success and penalize failure
- Provide the tools and support that are needed for people to
- Support the team. I personally traveled across the company
to help solve the most difficult problems that the Relationship
Managers were having and this was important for the success
of the project
- Understand the starting culture to be able to get to where
we wanted to be
- Hire really good people with diverse skills
- Promote teamwork, focus on continuous improvements and fix
What Can Ambeck Do For You:
Ambeck Enterprise provides diverse business research and analysis
services to senior executives, through the relevant distillation
of diverse facts and data.
Formula For Success
I define success as making a difference, improving things while
you enjoy doing them. The following, in my opinion, are the components
- Create balance in life with family and friends
- Do what you enjoy and are enthusiastic about
- Know yourself - your strengths and weaknesses
- Focus on your goal or vision which may change over time
- Self-motivate yourself and have a "can do" attitude
- Prepare, educate yourself and get the tools to do your job
- listen and read
- Work hard at the right things
- Manage your money and do not let money problems control you
- Invest at least 10 percent of your income
- Look after your health
- Be a part of a team
- Make a difference in life, develop your communication skills,
market yourself and get noticed
- Be disciplined
- Take time to network
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